Landings Credit Union

Mortgage Processor

Sat, 11 Apr 2026 14:58:47 +0000

We are seeking a Mortgage Loan Processor who is passionate about delivering excellent service and helping members achieve their homeownership goals. In this role, you will manage residential mortgage loan files from application through closing, ensuring documentation is accurate, complete, and compliant with credit union policies, investor guidelines, and federal regulations.

This position combines both loan officer and processing responsibilities, offering full control of the loan pipeline from origination through funding and servicing.

The ideal candidate is detail-oriented, highly organized, and experienced in managing a mortgage pipeline while working collaboratively with members, loan officers, and third-party vendors.

Key Responsibilities

Interview members in person and over the phone to collect loan application information and identify appropriate mortgage products
Determine required documentation and gather supporting materials needed to process mortgage applications
Prepare, review, and maintain loan files to ensure documentation is complete, accurate, and meets loan conditions
Issue required disclosures in compliance with federal and state regulations, including TRID and TILA requirements
Order and coordinate all necessary third-party services, including appraisals, title work, and verifications
Ensure loan pricing and documentation comply with credit union policies and investor guidelines
Communicate with members and third-party vendors to keep loans progressing toward closing
Maintain full control of the loan pipeline as both loan officer and processor
Fund and service your own loan portfolio
Proactively manage and monitor the loan processing pipeline to ensure timely closings and a positive member experience

Qualifications

3+ years of recent mortgage loan processing experience
Strong understanding of mortgage lending regulations, including TRID and TILA
Experience managing multiple loan files in a fast-paced environment
Proficiency with Calyx Point, Outlook, and Microsoft Office (including Excel)
Excellent organizational, time management, and problem-solving skills
Strong written and verbal communication skills
Ability to work both independently and collaboratively within a team environment

Work Schedule

Full-time, in-office position
Monday through Friday
8-hour shifts (start time may vary)
Occasional evenings or weekends may be required

Ready to make an impact? Apply now to join our team!

Member Services Representative (Call Center)

Wed, 01 Apr 2026 21:23:45 +0000

We are seeking a full-time, in-office Member Services Representative to provide high-quality support to our members. This role involves managing inbound and outbound phone calls, addressing member questions and concerns, and maintaining accurate records. The ideal candidate is detail-oriented, has excellent communication skills, and is experienced in delivering outstanding customer service in a call center or similar environment.

Key Responsibilities:

Handle incoming and outgoing calls to assist members with inquiries and service needs
Resolve member issues promptly and professionally while ensuring member satisfaction
Maintain accurate records by updating member information in internal systems
Identify member needs and provide appropriate solutions
Work collaboratively with team members to improve service and processes
Use multilingual skills, if applicable, to support a diverse member base

Qualifications:

Previous call center experience preferred
Strong verbal and written communication skills
Proficiency with basic computer tasks and data entry
Experience with outbound calling is a plus
Ability to work independently and as part of a team

Work Schedule:

Full-time, in-office position
Monday through Friday
8-hour shifts (start time may vary)
No weekends or holidays

Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Ready to make an impact? Apply now to join our team!

Teller

Mon, 09 Mar 2026 22:06:32 +0000

Looking for an opportunity to make a difference? Great at solving problems and helping people? Want to work with an awesome team of people? Then we may be perfect for you!

We believe in the importance of enjoying your work and are dedicated to fostering employee growth and advancement. If you desire to be more than just an employee and want to be part of a dynamic organization, consider joining a team that has been recognized by its employees as one of the Best Places to Work in the Valley for over 15 years - and as one of the Best Credit Unions to Work at in the United States. We are committed to making a meaningful financial impact for our members and community, knowing that together we can create a stronger financial future.

Here are a few things you would do as a teller:

Process member transactions, including deposits, withdrawals, transfers, and loan payments efficiently and accurately.
Assist members with account inquiries, check cashing, and resolving basic banking issues.
Identify opportunities to refer customers to other banking services, such as loans, savings accounts, or investment services.
Promote and explain banking products, services, and digital banking tools.
Provide a welcoming and professional experience for every member.
Build long term relationships with members and co-workers.

Skills/Requirements

High School Diploma or equivalent.
Excellent listening and verbal skills, and ability to promote products and services.
Attention to detail and time management skills.
Demonstrated computer proficiency with the internet and Microsoft Office products, including Excel, Work, and Outlook.
Demonstrated proficiency in organizing and prioritizing work to meet deadlines, with the ability to adapt within a changing environment.
Previous banking experience preferred.
Bilingual in Spanish, a plus.

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Day Shift
Monday to Friday
No weekends

Join us in delivering exceptional service and making a difference in our members experiences!